Terms and Conditions

Welcome to Luminour. By accessing or purchasing from our website, you agree to comply with the following terms and conditions. Please read them carefully.

1. General

• Luminour reserves the right to modify or update these Terms of Service at any time.

• Continued use of our website or services constitutes acceptance of any changes.

2. Products and Orders

• All abayas are subject to availability.

• Product descriptions, images, and pricing are accurate to the best of our ability, but we do not guarantee that all information is error-free.

• We reserve the right to cancel or refuse any order if inaccuracies are discovered.

• Once an order is placed, changes or cancellations are not permitted.

3. Pricing and Payments

• All prices are listed in [currency] and are inclusive of applicable taxes unless stated otherwise.

• Payments must be made in full at the time of purchase. We accept major payment methods listed at checkout.

4. Shipping

• We aim to dispatch orders within 2-5 business days. Shipping times may vary based on location and courier delays.

• Once shipped, Luminour is not responsible for delays caused by the courier or customs.

• Shipping fees are calculated at checkout and are non-refundable.

5. Returns and Refunds

• Returns are only accepted for defective items. Please refer to our Return & Refund Policy for details.

• An unboxing video is required to validate any claims for defects or damage.

• Return shipping costs are borne by the buyer.

6. Intellectual Property

• All content on this site, including images, designs, logos, and text, is the property of Luminour and may not be copied, reproduced, or used without prior written consent.

7. User Conduct

• You agree to use our website only for lawful purposes. Prohibited activities include:

• Attempting to hack, disrupt, or damage the website.

• Using our content or products for unauthorized commercial purposes.

8. Limitation of Liability

• Luminour shall not be liable for:

• Losses caused by third-party services (e.g., shipping providers).

• Indirect, incidental, or consequential damages arising from your use of our services.

9. Governing Law

• These terms are governed by the laws of [Your Country/State]. Disputes arising under these terms will be resolved in the jurisdiction of [Your Country/State] courts.

10. Contact Information

For any questions regarding these Terms of Service, please contact us:

• Email: cs@luminourdesigns.com